Outline of job
As part of the job as a Kents Cavern Tour Guide you will be required to familiarise yourself with the information associated with the cave and our health and safety procedures. This role is principally concerned with entertaining and leading visitors of all ages on guided tours around the cave system. However, outside of the caves you are expected to undertake retail shop operations, ticketing and other customer service related operations. Additionally you are expected to undertake site cleaning and maintenance duties, as directed. You will also be expected to keep the children’s activity area and woodlands safe and clean.
Excellent interpersonal and customer service skills, a smart appearance and a confident approach to dealing with the public are essential.
You will be required to wear uniform that is provided.
PLEASE NOTE: Minimum age for this job role is 18 and above.