If you have not found the answer to you query here, contact us
ARE THE CAVES OPEN ALL YEAR?
Kents Cavern is open every day except Christmas Day! With lots of exciting special events especially during the holidays. Why not check out our what’s on page for more information.
DO WE HAVE TO GO ON A GUIDED TOUR?
The cave is a National Protected Monument and part of UNESCO's English Riviera Global Geopark. For this reason, the cave has the highest possible level of protection available in Britain and consequently all visits into the cave are accompanied by trained, knowledgeable and above all, entertaining caves guides.
DO YOU SELL LOCAL PRODUCTS?
Of course! We support all our local suppliers as much as possible. We source as many products as we can locally from Devon, to use in our restaurant. We use recycled paper sources and recycle relevant waste. We try not to give away plastic bags in our retail areas and we operate a sustainable purchasing policy.
IS PHOTOGRAPHY ALLOWED IN THE CAVES?
Yes, we do not however, allow video recordings of the guided tours of the cave. Top tip; try using your camera without flash, we find it works better.
DO YOU SELL ROCKS AND FOSSILS?
We do not sell original specimen geological material and fossils but we do sell replica fossils and added-value worked geological material. We have adopted this policy to comply with guidelines applicable to all UNESCO Global Geopark’s around the world.
IS THERE ANYTHING FOR CHILDREN TO DO APART FROM VISIT THE CAVE?
Yes! In our new Stone Age exhibition you can use a prehistoric drill to make holes in stones or try scratch your way through an antler with flint knives. If that wasn’t enough, you can even excavate our sandboxes for hidden fossils just like an archaeologist, AND if you find any gemstones in the sand you can keep them! You can also head down to our Stone Age themed woodland trail and take part in The Stone Age Trail, Spear Throwing, Ice Age Animal Hunt and Shelter Building!
Seasonal events also take place throughout the year so check out our what’s on page for more.
HOW LONG SHOULD WE ALLOW FOR THE VISIT?
Allow about 2.5 hours for the complete visitor experience at Kents Cavern. The tour of the caves tour lasts just under an hour.
ARE THE CAVES BUSY ON WET DAYS?
On wet days we try to operate tours as fast as we can with them entering the caves every 10 minutes during high season, wait times however, can be up to 1 hour. Register at the ticket desk where you will be given the next available tour time. Some of the outdoor children's activities are restricted on wet days. For maximum enjoyment don't wait for a wet day to visit!
IS THE WALK AROUND THE CAVES DIFFICULT?
Kents Cavern is probably Britain's easiest cave to visit. All paths are concrete with 9 shallow steps half way round. There are some steep slopes but handrails are provided. The caves are easily accessible for most visitors although assistance may be required by some, as there are natural slopes and steps. Access for wheelchair users is restricted to the first chamber but standard child pushchairs will be able to negotiate the cave. Check out our accessibility page for more.
IS KENTS CAVERN SUITABLE FOR FAMILIES WITH TODDLERS?
Kents Cavern is a family friendly attraction. Children under the age of three are admitted FREE of charge and even pushchairs can be taken into the caves. On very busy days (usually wet days) the number of pushchairs admitted into the caves will be limited but can be left by the cave entrance.
HOW WARM ARE THE CAVES?
The temperature in the cave is a constant 14°C (58°F) every day of the year. On hot summer days the caves are the perfect place to cool off and in the winter, the caves are the warmest outdoor place to find.
DO WE HAVE TO PAY TO PARK?
There is a £2 charge to park. At busy times the car park will fill up but there is unrestricted FREE road side parking within a short walking distance. Coach drivers should call in advance to reserve a space.